
Transforming customer onboarding with AI-powered digital twins
A global ERP and CRM integration platform relied on manual processes to onboard customers — roughly 200 people managed demos, education, documentation, forms, contracts and support.
An AI-powered digital-twin onboarding platform: conversational AI avatars, immersive 3D rooms and intelligent process automation, with human-in-the-loop support in the same virtual room when needed.
Operational dependency reduced from about 200 people to 20 — a 90% reduction in staffing requirement — with onboarding available around the clock.



